On this website, we, Croozer GmbH, provide information about our products and services. The protection of your personal data is very important to us. Therefore, we collect and process your personal data exclusively in accordance with data protection law. On this page, we provide all relevant information on data protection in accordance with Articles 13 and 14 of the EU General Data Protection Regulation (GDPR) on the collection and processing of your personal data.
Responsible for data processing:
An der Hasenkaule 10
D - 50354 Cologne
Managing director: Hanna Grau
Tel: +49 (2233) 95991-0
Our data protection officer can be reached at:
- Data Protection Officer -
An der Hasenkaule 10
D – 50354 Köln
Telephone: +49 (2233) 95991-0
Go directly to…
General Privacy Statement
When you visit this website and use the various services, we process your personal data as described in detail below.
For the operation of this website with its various services (including the online shop for our customers and the processing of orders), we work together with a number of external service providers, all of whom are carefully selected and contracted to us in accordance with data protection law.
Each time you visit our website, we use so-called cookies, i.e. small text files that are stored in your browser.
a. Session Cookies
b. Long-Term Cookies
In addition, we use the following longer-term cookies, which allow us to make our website more user-friendly, namely persistent cookies, which are used for a fixed period of an hour (“frontend” cookie) and of a month (“store” and “croozer-user” cookies).
These cookies remain on your device and enable us to recognise your browser the next time you visit our website (“persistent cookies”) so that, for example, previous settings are retained, e.g. if you place an item in your shopping basket and then leave our site and return again. Persistent cookies are automatically deleted after a pre-defined period, depending on the cookie, as specified above. Long-term cookies enable us to recognize you on your next visit to our website. This recognition using cookies helps us optimise the content of our website and make it more user-friendly for you, e.g. by restoring the contents of your shopping basket when you return. These cookies are stored by Croozer GmbH; our company and the external service providers who are engaged by us to offer support in the operation of the website as processors have access to these cookies.
2. Server Log Files
Furthermore, each time you access our website, your browser transfers access data, so-called server log files, which we process to maintain system security and analyse user statistics. The information that we receive in the server log files includes, in particular, the time of the access, the website from which our website was accessed (referrer URL), the sub-pages accessed, the names of requested files, your IP address, the volume of data transmitted, your browser type and your access provider. This data is required in order to ensure system security, e.g. to identify and block the attacker in the event of a hacker attack. This is in our overriding, legitimate interests (Art. 6 para. 1 lit. f GDPR).
Server log file data also allows us to perform a statistical analysis (scope of use and user behaviour, e.g. total number of visits or total page views in a certain month) which we use to optimize the website design. However, the IP address is shortened and thus anonymised.
3. User Centrics
This is a cookie consent tool based on Usercentrics technology. This tool supports us in obtaining effective user consent for cookies that require consent and cookie-based applications. A cookie consent tool with technology from Usercentrics GmbH, Rosental 4, 80331 Munich (known as “Usercentrics”). When our website is accessed, the cookie consent tool collects certain user information (including the IP address), transmits it to the Usercentrics server and stores it there. The purpose of this is that page views can be clearly assigned to individual users and the consent settings made by the user can be individually recorded, logged and saved for a session duration.
As the person responsible, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
Since this is a transfer of personal data to third parties, we have concluded an order processing contract with Usercentrics, with which we oblige Usercentrics to protect the data of visitors to our website and not to pass it on to third parties.
Further information on the use of data by Usercentrics can be found in the Usercentrics data protection declaration at https://usercentrics.com/privacy-policy/
We use offers from third-party providers in several places on our website. These offer our visitors various opportunities for social interaction.
a. Facebook, Pinterest, Instagram
You have the option in various places (e.g. via the grey buttons at the bottom of the sub-pages under “Legal Notice ” and also at various places in our blog and via the homepage) to click on the social media tools (particularly Facebook, Twitter, Instagram, YouTube and Pinterest) and not only to view our information there but also to share information about our offers with other users You can recognise these tools by the respective icons. The plugins are deactivated by default while you visit our website, meaning that no data will be transferred to the corresponding provider unless you click on the respective link.
If you click on one of the links, a new window will open in your browser, and your data will be transferred to the respective provider, particularly the URL of the page from which you came. The same also applies if you do not have your own account with the respective provider or are not logged in.
We have no influence on and no information about what personal data is collected by these third-party providers and what they do with this data. Please keep in mind that some of these providers have headquarters outside of the EU and that your data could therefore be transferred to third countries where an adequate level of data protection is not necessarily guaranteed. More information on the handling of your data is provided by the respective third-party providers.
We receive usage information from Facebook (Facebook Insights), Instagram, YouTube, Twitter and Pinterest. This data is analysed in anonymised form.
Information on third-party providers:
there also Pinterest and Instagram, additionally: https://help.instagram.com/519522125107875?helpref=page_content
Via the social media links, we enable you to receive even more attractive offers from us through other channels and to communicate directly with these platforms and their users; furthermore, you can easily share offers and information from our company with others in various ways. This is how we design our website to be more attractive and interesting for you. Therefore, the embedding of social media links is in our overriding, legitimate corporate interests (Art. 6 para. 1 lit. f GDPR). By actively clicking on these links, you yourself can decide whether your personal data will be transferred to third-party providers.
Most of the parent companies of the embedded social media providers are based in the United States. Insofar as personal data is sent to the US, an adequate level of data protection is guaranteed via the EU-US Privacy Shield which all of the aforementioned providers have agreed to observe and maintain, insofar as they are based in the US (Facebook, Twitter and Google (under data protection law, Google is responsible for YouTube) – list available at https://www.privacyshield.gov/list).
5. Google Analytics and Google Maps
This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses so-called tracking cookies, text files that are saved on your computer and that make it possible to analyse your use of the website. The information generated by the cookie concerning your use of this website is usually transferred to one of Google’s US-based servers and stored there. The website uses Google Analytics with the extension “_anonymizeIp()”. This means that your IP address is truncated and thereby anonymised immediately after being transferred. Your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area prior to transmission. Only in exceptional cases will the full IP address be transferred to one of Google’s US-based servers and truncated there. The IP address initially transferred by your browser and then truncated in the context of Google Analytics will not be linked with other Google data. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services related to website activity and internet usage to the website provider. Google Analytics cookies and the data collected through them are deleted after a maximum of 26 months.
6. Google Ad Services and DoubleClick
Furthermore, after your visit to our website, we use the IDE cookie from Google to take advantage of the opportunity to show you even more targeted advertising based on your interests. For this purpose, we set a long-term cookie that saves information on which of our products you are interested in. You can delete this cookie manually:
7. Google Fonts (local embedding)
This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed at Hostweb GmbH Biegenstr. 20 D-35037 Marburg so that a connection to Google’s servers will not be established in conjunction with this application.
For more information on Google Web Fonts, please follow this link:
and consult Google’s Data Privacy Declaration under:
7a. Other Connections to Servers
For the programming of our website, we use program parts that offer standardised functionalities and designs. These include in particular the handling of error messages (error logging) in the programming. These are reloaded by means of a direct connection between your browser and these services. For the establishment of this connection to the service provider , an analysis of our website, along with your IP address, is transferred.
A functional, safe and visually attractive design of our website is in our overriding, legitimate interests (Art. 6 para. 1 lit. f GDPR). Through this service, no user analysis is performed, and no user profile is created; your IP address is used exclusively for the targeted transmission of fonts.
7b. Trusted Shops
Provided that you have given us your explicit consent by ticking the respective box or clicking on the respective button during or after the ordering process (“Rate Later”), we will forward your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.de), so that this company can send you an email reminder with the option for rating your purchase. The legal basis for this is Art. 6 para 1 lit. a of the GDPR.
This consent can be withdrawn at any time by sending a message to Trusted Shops at firstname.lastname@example.org.
8. Dealer Section
We have a dealer section on our website for the dealers with whom we work and the dealers who are interested in working with us. The dealer section can also be reached via our website. From the dealer section, it is possible to reach us via a contact email and to subscribe to our newsletter.
a. Form for New Dealers
At https://www.croozer.com/de-DE/haendler-bereich, interested dealers can find a form that they can fill out and return to us via email or fax. In order to get to know your business better, we ask for further information: e.g. information on your business (including the billing and shipping address and details about the branches where products should be sent, on the distribution channels (stationary and online), on the products you sell and on sales figures), on the owner of the business and on communication (contact persons).
The processing of your personal data is required in this context in order to take steps at your request prior to entering into a contract and – if a contract with you is concluded – for the fulfilment of the contract between you and Croozer GmbH (Art. 6 para. 1 lit. b of the GDPR). For us, it is important that the respective contact persons can be quickly and easily reached; the processing of the personal data of your employees (whom you can name as contact persons) is performed on the basis of overriding, legitimate interests (Art. 6 para. 1 lit. f GDPR).
The data will be stored for the duration of the contractual relationship with Croozer GmbH and subsequently for the retention period required by law; when changes are made to the information (e.g. on the owner or the contact persons), the old information will be deleted. If no partnership results, then the data will be deleted in accordance with the retention period required by law.
b. Dealer Contact Form
In addition, our dealers have the possibility to contact us via a dealer contact form. This form can be opened in the dealer section; it is also possible to open the form on the website https://www.croozer.com/de-DE/ (via “Contact”) (you are then redirected to the respective page).
The required fields on this form are your message, the subject of your message, your title, your surname/company, the address of your company and the email address of your company. You can voluntarily provide your first name, additional names/company names and telephone and fax numbers. We only process your data as required to answer your inquiry. After we have responded to your inquiry, this data will be deleted insofar as there is no retention period required by law.
We need the data in order to quickly forward your inquiry to the responsible employee at our company so that your inquiry can be answered without delay. In this sense, the data provided by you is processed on the basis of overriding, legitimate interests (Art. 6 para. 1 lit. f GDPR).
After a dealer agreement has been concluded, our dealers have the opportunity to subscribe to our email newsletter in order to stay up to date on news from our company. For this purpose, we will ask you for your email address. You can also voluntarily provide us with your first name and surname (as well as title) if you would like the newsletter to be personally addressed to you. We use the data that you provide to us for the newsletter subscription exclusively for the purpose of sending you the newsletter. In this context, we work with an external service provider for the technical implementation: This website uses Sendinblue for the sending of newsletters. The provider is the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. This company has been carefully selected and contracted to us in accordance with data protection law.
Prior to the first newsletter, we require your consent (Art. 6 para. 1 lit. a of the GDPR). You can withdraw your consent at any time by using the unsubscribe link included in every newsletter. For this purpose, simply use the unsubscribe function in the newsletter or contact us directly using the contact details provided above.
On various sub-pages, we offer you the opportunity to make direct contact with us or our dealers via email. If you click on one of the email addresses with coloured letters, your email program will open, and you can send an email to the respective email address, which will be automatically inserted into the “to” field. We have no influence on the data processing by the email program of your respective provider; we only provide a link to your email program.
We will use information that you send us via email exclusively for processing your inquiry; this information will be deleted as soon as the communication is completed, unless a certain retention period is required by law. This processing of the information you send to us is in our legitimate interests (Art. 6 para. 1 lit. f GDPR).
When you submit an enquiry through our contact form, the data you provided on the form, including the contact information you entered, shall be stored by us for the purpose of processing your enquiry and for use in the event of follow-up questions. Your personal data will not be provided to third parties without your consent. If your enquiry is related to the performance of a contract or to the implementation of pre-contractual measures, your data will be processed on the basis of Art. 6 para. 1 lit. b of the GDPR. In all other cases, the processing is carried out on the basis of our legitimate interest in the effective handling of enquiries submitted to us (Art. 6 para. 1 lit. f GDPR) or on the basis of consent given by you (Art. 6 para. 1 lit. a GDPR), insofar as consent has been requested. We will retain the data that you entered on the contact form until you ask us to delete the respective data, until you withdraw your consent to the processing of the data or until the purpose of the processing no longer applies (e.g. after your enquiry has been fully processed). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.
11. Online Shop
In addition to the purely informational use of our website, you can also order our products online (only on https://www.croozer.com/de-DE/) if you wish to do so. For this purpose, there is an online shop solely for end consumers www.croozer.com, for which the terms and conditions apply to consumers; there is a separate online shop for dealers that is exclusively accessible on the basis of a dealer agreement through an account area with restricted access. In order to process an order, we require additional personal data from you. This data is only collected, stored and processed if you share it with us in the context of your product order. The data in fields marked with an asterisk (title, first name, surname, address, email address) is required for processing an order.
We use the data you have provided without your separate consent exclusively for the purpose of fulfilling and processing your order. On a case-by-case basis, we use your email address to contact you should special situations arise (e.g. late payment) in the processing of your order. The legal basis for the processing of this data is Art. 6 para 1 lit. b of the GDPR. Upon complete fulfilment of the contract and full payment of the purchase price, your personal data will be blocked from further usage and erased upon expiry of the retention periods stipulated by applicable tax and commercial law provisions (10 years for billing-relevant data), provided that you have not expressly agreed to the further use of your data.
Under no circumstances will the collected data be sold or passed on to third parties without user consent or legal authorisation. Without the involvement of third parties (in compliance with data protection law), it would not be possible for us to process your order. Therefore, we work with various third parties, in particular:
• with external service providers who provide technical support for the delivery of our products and services, and who have been carefully selected and contracted to us in accordance with data protection law,
• with postal service providers, who are involved with the processing of your order (shipping), and
• with payment service providers for the processing of your payment in cooperation with the certified payment providers Mollie, PayPal and Amazon Pay (see below), depending on the payment type you select.
We would like to provide you with more detailed information on the processing of data in connection with the following services:
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). 79 / 91 Data is transferred to the US on the basis of the European Commission’s Standard Contractual Clauses (SCCs). More information can be found here: https://www.paypal.com/us/webapps/mpp/ua/pocpsa-full.
You can find more information on the PayPal Privacy Statement: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
The provider of this payment service is Mollie B.V., Keizersgracht 126, 1015CW Amsterdam, Netherlands (hereinafter referred to as “Mollie”). Services provided by Mollie enable us to offer various payment methods on our website. You can find more information in the Mollie Privacy Statement: https://www.mollie.com/en/privacy
12. Google Maps
We use Google Maps in order to show you our location, as well as the locations of our partners. We have embedded Google Maps into our website so that we can show the corresponding maps directly on our website. As a result, you can see the locations of nearby dealers at a glance. In this context, the application may request location data from your device; you can block this information in your browser settings.
Google Maps is a service that is offered by Google, Inc. By clicking on the map itself (e.g. if you access information on a dealer), you can open an external window where the Google Maps services are available (including route planning). You can also view the location of our company via the German version of our homepage (by clicking on “Croozer Store”) in an external field if you click on the corresponding field (on “Auf Google Maps anzeigen”).
Through your visit to our website, Google receives information.
More information on Google can be found above under “Google Analytics”.
The embedding of maps enables us to make our services more attractive and interesting for you and is therefore in our overriding, legitimate corporate interests (Art. 6 para. 1 lit. f GDPR).
13. Data Security
In order to ensure the highest possible level of protection for your personal data, we have implemented technical and organisational security measures using SSL/TLS encryption (https standard). These measures serve to ensure a risk-appropriate level of protection taking into account the current state of technology.
14. Surveys and customer dialogue
14.1 Customer dialogue
As a manufacturer, we have a legitimate interest in optimising our products for the best possible customer benefit. Therefore, we maintain a lively exchange with our customers about our products - the so-called customer dialogue. For the customer dialogue it is necessary to collect personal data. These can be, for example, personal data, socio-demographic data or data on usage behaviour and statistical data on product satisfaction. All information is always voluntary.
All this data can be collected by telephone, in personal interviews - if necessary with the support of recording devices (tape or video) - or workshops, or in written form, e.g. by digital survey via our website or by post. In some cases we create user profiles, these help us to understand what product improvements are needed and how we can communicate these in a way that is easy to understand. Personal data that we collect in customer dialogue is only used for the development and marketing of Croozer products. This data is not passed on to any third party and is only used internally and, after a statistical evaluation, is made available in anonymised form, e.g. to the product development department and the marketing department.
As part of your participation in the customer dialogue, you may receive discount vouchers by e-mail. Furthermore, these discount coupons can also be made available to you in after-sales or in the area of further marketing cooperations and activities.
We regularly invite our customers - these can be dealers as well as end consumers - to participate in a survey regarding the use of our products and for statistical evaluation of product satisfaction. The list of recipients is compiled on the basis of a statistical survey of product purchases and/or on the basis of the consent of registered persons to customer dialogue.
There are often incentives to participate in a dialogue, such as free accessories. However, this is not obligatory. For the purpose of excluding illegal behaviour, such as multiple participation in a survey, we reserve the right to provide a survey with a code that serves to match an answer sheet and the associated redemption of an incentive. In this case, the survey is referred to as a pseudonymous survey. However, the content of the answer sheet is still kept anonymous and no personal data is assigned.
The statistical evaluation of a survey can take place manually in-house at Croozer or with the help of carefully selected service providers. For the technical implementation of an online survey we use the survey tool MS Forms.
A special URL leads from our website to the URL of the survey. The following data is collected there, which is technically necessary for us to display the website and the survey:
- Date and time of access
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (in anonymised form)
This processing is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest and to ensure the functionality of the website. This data is provided to us by the survey tool for statistical evaluation. The data is not passed on or used in any other way. We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. To protect the transmission of personal data and other confidential content, SSL or TLS encryption is used at all times. An encrypted connection can be recognised by the string “https://“ and the lock symbol in your browser line.
14.2.1. survey invitation by e-mail to registered customer dialogue participants.
Only the e-mail address is required for registration as a participant in our customer dialogue. The provision of further data is voluntary and will only be used for a possible personal address. The registration procedure works with the so-called double opt-in procedure. After entering your email address in the registration field and activating the “Register now” button, we will send you a confirmation email asking you to confirm that you actually wish to receive the newsletter in future by clicking on a corresponding link. By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. When you register for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data we collect for customer dialogue when you register for the newsletter is used exclusively for the purposes of product satisfaction analysis and contacting you for invitations to customer dialogue (e.g. workshop, interview, survey).
For the execution of an e-mailing, we use the following technical service provider, to whom we pass on your data provided during the newsletter registration. This transfer takes place in accordance with Art. 6 Para. 1 lit. f DSGVO and serves our legitimate interest in using a secure and user-friendly newsletter system that complies with the legal standard according to EU-DSGVO:
Köpenicker Street 126
Phone: +49 (0)30 / 311 995 10
The following usage data is collected:
- the page from which the file was requested
- the description of the type of web browser used
- the IP address of the requesting computer, which is shortened in such a way that a personal reference can no longer be established
This consent to customer dialogue and the associated use of the e-mail address can be revoked at any time in the future by clicking on the link provided in an e-mailing or by unsubscribing from the following e-mail address email@example.com. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this, which is permitted by law and about which we inform you in this declaration.
14.2.2 Survey invitation by postal direct mailing to existing customers and e-mailing for advertising purposes in the AfterSalesService
When purchasing goods in our online shop, you have provided us with your e-mail, shipping and billing address. In doing so, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased, from our product range by e-mail or to invite you to participate in product satisfaction surveys. In accordance with Section 7 (3) of the German Unfair Competition Act (UWG), we do not need to obtain your separate consent for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6 Para. 1 lit. f DSGVO. In the context of contacting you or inviting you to take part in the survey by post, personal data is processed which has been collected and stored from previously placed online orders and the associated purchase contract, in particular the delivery address and evaluation of the order content are meant here and are processed for the purpose of creating a correct list of recipients. This data is stored and used exclusively for this purpose and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in, among other things, a product satisfaction survey in accordance with Art. 6 Para. 1 lit. f DSGVO. Within the scope of contacting or inviting to the survey by post, personal data is processed which has been collected and stored from previously placed online orders and the associated purchase contract, in particular the delivery address and evaluation of the order content are meant here and are processed for the purpose of creating a correct recipient list. This data is stored and used exclusively for this purpose and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in, among other things, a product satisfaction survey in accordance with Art. 6 Para. 1 lit. f DSGVO. An invitation to participate in a survey is sent by post to existing customers and/or invitations are sent using our digital social media channels. Participation is voluntary at all times. If you object to the use of your email address for this purpose, no further mailings will be made by us. You are also entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible person named at the beginning or by using the link provided for this purpose in a mailing. You will only incur transmission costs for this in accordance with the basic rates.
We reserve the right to cooperate with various external logistics partners for shipping, these are carefully selected and integrated in accordance with data protection law, e.g. the German Post or other shipping service providers such as Postfactory.
Contact details: POSTFACTORY GmbH represented by its managing director, Ms. Rita Knuf, Vitalisstr. 312a, 50829 Cologne, Tel. 049-221-99228-0, Fax 049-221-99228-333, E-Mail: firstname.lastname@example.org
Cologne Local Court HRB57866, VAT ID No. DE 250095625.
14.2.3 Newsletter - e-mailing for advertising purposes
This website uses Sendinblue for the sending of newsletters. The provider is the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Sendinblue services can, among other things, be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter are archived on Sendinblue’s servers in Germany.
Data analysis by Sendinblue
Sendinblue enables us to analyze our newsletter campaigns. For instance, it allows us to see whether a newsletter message has been opened and, if so, which links may have been clicked. This enables us to determine, which links drew an extraordinary number of clicks.
Moreover, we are also able to see whether once the e-mail was opened or a link was clicked, any previously defined actions were taken (conversion rate). This allows us to determine whether you have made a purchase after clicking on the newsletter.
Sendinblue also enables us to divide the subscribers to our newsletter into various categories (i.e., to
“cluster” recipients). For instance, newsletter recipients can be categorized based on age, gender, or place of residence. This enables us to tailor our newsletter more effectively to the needs of the respective target groups.
If you do not want to permit an analysis by Sendinblue, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.
For detailed information on the functions of Sendinblue please follow this link:
The data is processed based on your consent (Art. 6(1)(a) GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.
The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.
For more details, please consult the Data Protection Regulations of Sendinblue at
Execution of a contract data processing agreement
We have executed a contract with Sendinblue, in which we require Newsletters2Go to protect our customers’ data and to refrain from sharing such data with third parties.
In the context of your participation in the Customer Dialogue programme, you may be offered discount vouchers. In addition, these discount coupons could also be made available to you in the context of after sales or other marketing cooperation programmes and activities.
15. Data Subject Rights
If personal data related to you as a natural person is processed, you have a number of data-protection rights that we are responsible for upholding. In accordance with Section 34 of the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and Article 15 of the GDPR, you have the right to obtain information about your personal data that is being stored and its source, the recipients or categories of recipients to whom the personal data has been disclosed and the purpose of its storage.
Furthermore, you also have the right (as per Section 35 BDSG and Articles 16-18 GDPR) to the rectification, erasure or restriction (of the processing) of your personal data. In addition, you can request the transmission of your data to another controller in accordance with Article 20 of the GDPR.
You can also object to the further processing of your data if we process your data for the purposes of a legitimate interests (Art. 6 para. 1 lit. f GDPR). If we are not processing your data for advertising purposes, you can only object for reasons arising from your personal situation. As of the date on which you exercise this right to object, we will stop processing your personal data until your objection has been reviewed. If the review reveals that your objection is justified, we will delete the data (Section 36 BDSG, Article 21 GDPR).
You can withdraw your consent to the processing of your personal data (Art. 6 para. 1 lit. a GDPR) at any time; in such cases we will no longer process your personal data unless we are permitted to do so by law.
An objection or withdrawal of consent does not affect the admissibility of the processing up to the time of the objection or withdrawal of consent.
Lastly, you have the right to complain to the competent supervisory authority in accordance with Art. 77 of the GDPR.
Contact information for the competent supervisory authority:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44, 40102 Düsseldorf, Germany
Tel.: +49 (0) 211/38424-0 Fax: +49 (0) 211/38424-10 Email: email@example.com