FROM US FOR YOU: DESIGNED AND DEVELOPED IN GERMANY

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We at Croozer have been committed to sustainable family mobility since 1993. Our in-house product designers and engineers are also Croozer enthusiasts and therefore know exactly what types of features are most important for everyday use. In the development workshop at Croozer’s headquarters in Hürth, they tinker, tweak and test. Their aim: to develop outstanding trailers that enable you to get around in safety and comfort! So, what does the development process look like? We’ll be taking you on the journey with us: from concept to production.

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OUR GREATEST SOURCE OF INSPIRATION? YOU!

Before we begin the development process, we do lots of research. What factors are most important for families who want to manage their daily lives without a car? What do they want to transport, and where? What other needs do they have? Without the valuable input from countless Croozer users, we would never be where we are today! Would you also like to help shape the development of Croozer’s products? Then sign up for our Customer Dialogue.

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THE NEXT STEPS: DRAWING, TINKERING AND TESTING

As soon as a new idea has been fleshed out, our product designers and engineers get to work. A design is drawn up on the computer in close collaboration with our producers. Then the first new parts are either produced in a 3D-printer or “handmade” by our prototype engineers. On the sewing machine, our textile engineers create the textile samples, e.g. for the fabric body.

Once the prototype is assembled, we put it to the test: Does everything fit? How does it look, how does it feel, and how does it handle on the road? This prototype stage enables us to work out the tiniest details until everything is perfect.

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THE RIGHT LOOK

It is important to us that your Croozer is not only functional, but also attractive. This is why we also put a lot of thought into the materials and colours used for our bicycle trailers and accessories. All design aspects, such as form, colour, materials etc., must be decided on before the prototype can be considered final.

ARE ALL THE BOXES TICKED? THEN IT’S OFF TO THE PRODUCERS!

As soon as the prototype satisfies our high standards, it is sent, together with the associated design drawings, to our high-tech production partner in Israel, with whom we have been cooperating closely for many years. This partner does not simply write about honesty, quality, safety and respect on their website: they actively embrace these values, constantly striving towards greater efficiency and increased environmental friendliness. This approach is also consistent with our company values of openness, appreciation, personal responsibility and sustainability.

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The production facilities where nearly all of our products come off the conveyor belt are in China. This is where the final production prototype is produced and sent back to us in Hürth for approval. If everything is perfect, then production can begin!
A sustainably managed company with production in China!? We are well aware that these concepts may not seem to fit so well together. This is a topic that we spent a lot of time working on in the context of the VAUDE Academy for Sustainable Business and will also be addressing in our first sustainability report (to be published in 2022). Keep up with the latest news by following us on social media, subscribing to our newsletter and reading our regular blog posts!

BEFORE YOUR CROOZER CAN MOVE IN WITH YOU

All Croozer products are thoroughly inspected, both by the manufacturer and in the context of incoming goods inspections at our warehouse in Langenfeld. Is everything in perfect working order? Then the trailer can begin the last leg of its journey to you. Your Croozer is already looking forward to being a faithful daily companion and joining you on your many adventures!

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AND THEN?

Of course the journey does not end here. There is always room for improvement, which is why we are constantly at work on the optimisation of our products! When it comes to sustainability, we are striving to make our products as durable as possible, to keep the complaint rates as low as possible and to constantly improve our products’ repairability – which is why product maintenance is an important term at our company. And it’s also why we always look forward to receiving feedback and ideas from our customers – if you are an active Croozer user and would also like to play an active role in shaping our future development work, then send an email to our Customer Dialogue!

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