Important Safety Upgrade
The 2016/2017 models of the Croozer Kid and Croozer Kid Plus trailers with the Click & Crooz® fastening system came out in March 2016. Unlike the previous models, the new Click & Crooz® handlebars are not secured by a manually inserted pin but instead lock in place with an automatic pin mechanism when inserted into the frame.
At Croozer, safety and functionality are our highest priorities, which is why we inspect our products on an ongoing basis. To optimise safety, we have decided that every 2016/2017 Croozer Kid, Croozer Kid Plus and lighted handlebar with the Click & Crooz® system must be equipped with an additional safety strap on the handlebar. Please note: The new Crozer Kid and Kid Plus models as well as the lighted handlebar from model year 2018 are not affected by the safety upgrade. Thanks to a new securing system, the new models and the lighted handlebar do not need the safety strap.
In the rare case that the handlebar locking mechanism would fail to lock properly into the frame without the user noticing, the additional strap ensures that the handlebar would nevertheless remain attached to the Croozer. In the next steps, we will tell you more about the reason for the additional safety strap and how to use it. The following products are affected:
- Croozer Kid Plus for 1 (2016/2017) / Art. 121000316
- Croozer Kid Plus for 2 (2016/2017) / Art. 121000416
- Croozer Kid for 1 (2016/2017) / Art. 121000216
- Croozer Kid for 2 (2016/2017) / Art. 121000116
- Click & Flash® - Handlebar with sensor light (One-seater) (2016/2017) / Art. 122003016
- Click & Flash® - Handlebar with sensor light (Two-seater) (2016/2017) / Art. 122003116
Reasons for the additional safety strap:
Four users have reported that the handlebar of their Croozer slipped out of the frame when they were walking down a steep slope. In each of these cases, the user managed to immediately stop the Croozer from rolling away, and therefore no injuries or damage resulted.
What do I have to do as the user?
First, check to make sure that your Croozer handlebar locks securely in the frame in both of the height settings. If so, then attach the enclosed safety strap to your handlebar, following the instructions provided. It only takes a few seconds to attach and can be easily connected to the Croozer. No tools are required. The function of the handlebar safety strap is similar to that of the safety strap on the hitch connector of the trailer and should be used at all times as an additional safety mechanism on all Croozer Kid and Kid Plus 2016/2017 models as well as the lighted handlebar 2016/2017 model.