Frequently asked questions

Carrying a baby in the Croozer

When should my child use the Baby Supporter?

The Baby Supporter is the right accessory for children who are able to sit upright unassisted but still need support. The Baby Supporter gives your child extra stability for her torso and neck.

Can I fit an infant car seat to the Croozer?

No, an infant car seat will not fit inside the Croozer. We have developed the Croozer Baby Sling specifically to carry your baby. It holds your baby as if in a hammock while padded sidewalls provide stable support and the 5-point harness ensures your baby is safely secured.

From what age can I put my child in the Baby Sling?

You can carry your child in the Croozer Baby Seat from around four weeks old. There are no hard and fast rules as to how many days or weeks old the child should be. The recommended guideline is to proceed as with a child car seat. If you are happy to put your child in a Infant car seat, you can rest assured that you can also carry your child in the Croozer Baby Seat.

We recommend that you take regular breaks to make sure your child does not stay too long in the sitting position. You can use the Croozer Baby Seat up to around 10 months. We then recommend following with the Croozer Baby Supporter from around 10 to 20 months.

Please note that it´s not permitted to use the Baby Sling in the cycling mode (ASTM 1975).

Is the current Croozer Baby Sling also suitable for older Croozer models?

The current Baby Sling only fits to Croozer models manufactured in or after 2016. It cannot be used with Croozer models from previous years or with trailers from other manufacturers.

There is also a Baby Sling for Croozer Kid models manufactured between 2010 and 2015 and one for the Croozer Kid Plus manufactured in 2014 or 2015 available in our webstore.

Is the current Baby Supporter also suitable for older Croozer models?

The current Baby Supporter fits to all Croozer models manufactured in or after 2010. It cannot be used with Croozer models from previous years or with trailers from other manufacturers.

Is the Baby Sling for the Croozer Kid Plus also suitable for the Croozer Kid?

For all Croozer models manufactured in or after 2016, there is only one Baby Sling, which fits to both the Croozer Kid Plus and the Croozer Kid.

For older models, the Baby Slings are not mutually compatible – if you are at all uncertain about compatibility, please contact us or an authorised Croozer dealer in your area!

Croozer safety

In areas where your child is not required to wear a helmet by law, one can still be worn in the Croozer and its seats have been specially designed so this would not be a problem – and a helmet will not interfere with the trailer or child.

Please note that a helmet must be worn by children when the Croozer is used in cycling mode (ASTM).

Can I use Croozer bicycle trailers with an E-bike?

Yes, you can use your Croozer with an e-bike. However, we would request that you visit your local specialist dealer so that they can attach the hitch to your e-bike to be certain the Croozer is correctly hitched up. E-bikes in particular often have specialized rear hubs – these should be left to a specialist to look at.

In addition, we would ask that you don’t ride too fast, despite having an e-bike. Although the Croozer itself can withstand higher speeds without a problem, your little passengers in the back are very precious. Like with any vehicle towing cargo, at high speeds it is much more difficult to keep control of a bike and trailer and thus there is an increased risk of accident.

Please note: E-bikes which are faster than 20 mph / 32 km/h aren´t allowed to be used as a tractive bicycle for a childtrailer.

Have the textiles in the Croozer Kid and Croozer Kid Plus been tested for harmful substances?

Yes, all materials used for the Croozer Kid Plus and Croozer Kid are tested for harmful substances. The Toxproof safety mark from TÜV Rheinland confirms: Croozers are completely safe for human health!

All Croozers have been tested for traces of potentially harmful substances as well as possible contaminants. The professional test lab checks for residues of pesticides, heavy metals, dyes, plasticisers, formaldehyde and allergenic substances. All materials have been found to be completely safe for human health: not only the materials that come in direct contact with parents and children, e.g. seats, harnesses and grips, but also dust caps and tyres.

TÜV Rheinland checks our products once a year for compliance with test criteria by means of random sampling. This guarantees that your Croozer is a completely safe product that satisfies all current guidelines.

Models

How do the 2016 models of the Croozer Kid Plus and Croozer Kid differ from their predecessor models?

All models of the Croozer Kid and Croozer Kid Plus manufactured in or after 2016 are equipped with the Click & Crooz system. With this system, individual components (e.g. hitch arm, stroller wheel and jogger wheel) can be attached with an easy click and removed again with the press of a button. This makes it easy to switch between the three versions (Trailer/Stroller/Jogger)!

We have also improved the Croozer’s seats. Now, buckling and unbuckling the harness system is a breeze, and it is much easier to adjust the straps.

The Croozer Kid is being produced in a new, eye-catching colour combination: Meadow Green and Sand Grey. We have also improved the parking-brake mechanism and added even more comfort to the seats – their design now resembles that of the Croozer Kid Plus.

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