Shipping policy
Shipping countries within Europe
We ship Croozer products to the following European countries:
- Germany
- Austria
- Belgium
- the Netherlands
- Luxembourg
- France
- Denmark
Most orders within Germany are shipped via DHL GoGreen - learn more about GoGreen on DHL’s website. For carbon-neutral shipping in other European coutries, we use DPD. We do not deliver to any other countries outside Europe! You can read more on DPD’s website.
WHAT ARE THE SHIPPING COSTS?
For orders over 45 Eur shipping is free. Unless otherwise stated online - for example in the case of temporary free shipping campaigns -, we charge a flat shipping fee of €5 for orders less than 45 EUR and shipped within Germany and €10 for orders shipped to Austria, Belgium, Luxembourg, the Netherlands, Denmark or France, regardless of the payment method, shipping address or number of items ordered. We accept orders from other European countries, but only ship to delivery addresses within Germany, Austria, Belgium, the Netherlands, Luxembourg, Denmark and France.