Care and Maintenance
HOW OFTEN SHOULD I BRING MY TRAILER TO A DEALER FOR INSPECTION?
If you don’t use your Croozer very often, then an annual check-up by your Croozer dealer is sufficient. However, if you are using the trailer more frequently, transporting heavier loads, riding in poor weather and road conditions etc., we recommend having the trailer inspected more than once a year. If your towing bicycle is a pedelec (i.e. with electric assist), some Croozer parts may wear slightly more quickly. In this case, it’s better to have inspection and maintenance work performed several times a year. Your dealer can check that everything is functioning properly and, if necessary, readjust the brakes, lubricate the wheel axles etc. This link will take you directly to our Croozer Dealer Search.
WHAT KIND OF ROUTINE MAINTENANCE CAN I DO MYSELF?
In the manual that came with your trailer, you will find a section called “Croozer Inspections and Maintenance” with lots of helpful and important information on what types of checks and maintenance work should be done at what intervals. Be sure to perform all required maintenance work at the recommended intervals to ensure that your Croozer will have a long service life.
WHAT CAN I DO TO KEEP MY BICYCLE TRAILER LOOKING AND WORKING GREAT FOR AS LONG AS POSSIBLE?
The fabric body, the seat and all metal parts can be cleaned with water, a soap solution or a mild household detergent. Ideally, use biodegradable cleaning agents to minimise environmental impact. A soft brush can be used for cleaning areas of heavy soiling. Never use thinners, solvents, mineral spirits or other aggressive chemicals, as these could damage the materials.
To protect metal parts from corrosion, a thin coat of paste wax should be applied. Preserving metal parts with paste wax is especially important if you plan to use the Croozer often in wet weather, in the winter or in salty air near the sea.
Never use pressure washers. The strong water pressure could damage the fabric and plastic windows or force water into the wheel bearings, shortening their service life.
After cleaning your Croozer, you should give it plenty of time to dry before using it again.
IS THE FABRIC BODY OF MY BICYCLE TRAILER WASHABLE?
Theoretically, it’s possible to wash the fabric body of your bicycle trailer. However, it should never be machine washed – even on your machine’s gentle cycle. Cloudy patches could form in the plastic windows, and the fabric could shrink, meaning it would no longer fit to the frame. Therefore, the fabric body should only be washed by hand using a mild soap solution.
Ideally, have your Croozer dealer help you remove and reattach the body. Attaching the fabric body is a fairly complicated procedure – and because the body is part of the Croozer’s safe passenger compartment, it is of utmost importance that everything is properly mounted.
HOW DO I PREVENT THE GROWTH OF MOULD AND MILDEW?
Before parking or storing your bicycle trailer for longer periods, always make sure it’s clean and dry. Otherwise, mould or mildew could develop. The [Croozer Storage Cover](/en/ croozer-accessories) (available as an accessory for all Kid, Dog and Cargo models) is perfectly suited for protecting your Croozer, e.g. overnight, from rain and dirt. However, it is not breathable. Therefore, only use the Storage Cover for longer periods if your trailer is clean and dry.
Keep in mind: the fabric of the Croozer body is not, in itself, a suitable medium for the growth of mould and mildew. Moulds feed off organic matter in the fabric, e.g. food residues, dirt etc., and grow best in warm, damp and humid conditions. If you do happen to find a small amount of mould or mildew on your Croozer, it can be cleaned using a mild alcohol-based cleaning agent, 5% household vinegar or a 5% sodium bicarbonate solution from the pharmacy. Never use harsh chemical fungicides. Most of these chemicals are highly toxic and dangerous to your child’s health. For severe cases of mould or mildew, all affected parts would have to be replaced. In such cases, contact your local Croozer dealer for assistance.
HOW WATER-REPELLENT ARE THE CROOZER’S MATERIALS?
All of our bicycle trailers have a highly water-repellent fabric body that keeps passengers dry, even in light rain. Why aren’t they completely waterproof? It is of utmost importance to us that our trailers are safe for children and pets, which is why the fabric body does not contain the harmful substances that would be required for making it waterproof. In addition, our bicycle trailers have various openings in order to ensure optimal ventilation in the passenger compartment.
For complete protection in any weather, we recommend our Rain Cover: it not only keeps the trailer dry, but thanks to its eye-catching colour, Lightning yellow, provides even greater visibility in road traffic. This accessory is available for all bicycle trailers.
I ALSO USE MY BICYCLE TRAILER IN THE WINTER. ARE THERE ANY SPECIAL WINTER CARE TIPS?
A Croozer can be a reliable companion all year round, even during the colder months of winter. After using your Croozer in rainy or snowy conditions, we recommend drying it thoroughly with a clean cotton cloth. In order to prevent the growth of mould or mildew on fabric parts, make sure the trailer is completely dry before storing it for longer periods.
Road salt can have damaging effects on the materials of your trailer over time. Therefore, we recommend periodically applying paste wax to all metal parts! You can usually remove rust spots using metal polish and a sponge. Subsequently, apply a thin coating of paste wax, and the metal surfaces will be ideally protected in any weather.