Data Protection


Thank you for visiting our website. Your privacy is very important to us. This Privacy Statement describes how we handle your personal information.


You can use our website without disclosing your personal data. However, we gather certain usage information automatically and store it in log files on our server. This information includes the names of the pages viewed (opened URLs), the date and time of access, the transferred data volume and the Internet service provider (ISP). These files do not contain any personal information and cannot be used to identify you. We use this data exclusively for troubleshooting and the improvement of our website.

Data Collection and Usage in the Process of Placing an Order or Opening a Customer Account

We collect personal information when you voluntarily submit it to us in the context of placing an order, contacting us (e.g. through our contact form or email) or opening a customer account. The respective forms show the type of information that is collected. We use the information you submit for the purpose of processing your order and responding to your requests. After your order has been processed or your customer account has been closed, your data will be blocked for further use and deleted upon expiry of the retention period required under tax and commercial law, unless you have expressly consented to the further use of your data or we have reserved the right to continue using your data insofar as permitted by law (see below for more information). Your customer account can be deleted at any time. This can be requested either by sending us a message (see contact information below) or by using the function provided for this purpose in the customer account section.


In order to process your order, we pass on your data to the respective shipping company as required for the delivery of the ordered goods. Depending on the payment service provider you select during the ordering process, we forward the payment data collected for the processing of the payment to the credit institute charged with the payment and, if necessary, to the selected payment service provider or the payment service commissioned by us. The selected payment service provider may also collect some of this data if you create an account with this provider. In this case, you will be required to log in to your account with the payment service provider during the ordering process using your login data. In such cases, the privacy policy of the respective payment service provider applies.


If you sign up for our newsletter, we use the required information, which you provide specifically for this purpose, to send you our email newsletter regularly as per your consent. You may unsubscribe at any time by sending us a message (see contact information below) or by following the link provided in each newsletter.

Furthermore, we reserve the right to store your information, including your first name and surname, your postal address, and any additional information that we have received from you in the context of our contractual relationship with you – e.g. your title, academic degree, year of birth, job title, business sector or business name – in lists and to use this information for our own marketing purposes, e.g. for contacting you by post to bring to your attention offers and information which may be of interest to you. You can withdraw your consent for the storage and use of your data for these purposes by sending us a message (see contact information below).


In order to make our website attractive to visitors and enable the use of certain functions, we use so-called “cookies” on various pages. Cookies are very small text files that are stored on your computer. Some of the cookies we use are deleted at the end of your browser session, i.e. when you close your browser (“session cookies”). Other cookies remain on your device and enable us to recognise your browser the next time you visit our website (“persistent cookies”). If you do not want to accept cookies, your browser can be configured to allow or block cookies from various sources, to automatically block all cookies or to inform you every time a website asks to store a cookie so that you can decide whether to allow the respective cookies. Please be aware that restricting cookies may have an impact on the functionality of our website.


This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. ( Google (Universal) Analytics uses methods that make it possible to analyse your use of the website. These methods include the use of so-called “cookies”, text files which are saved on your computer. Information about your use of this website is usually transferred to one of Google’s US-based servers and saved there. In the case of the activation of IP anonymisation on this website, however, your IP address will first be abbreviated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to one of Google’s US-based servers and abbreviated there. The anonymised IP address provided by your browser to Google Analytics will not be linked with other Google data.

You can prevent Google’s collection of data relating to your use of the website (incl. your IP address) created by the cookie as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link:
As an alternative to the browser plugin, you can click the following link in order to opt-out from being tracked by Google Analytics within this website in the future. In this case, an opt-out cookie is installed on your device. If you clear your cookies, you will have to click on this link again.


On this website, technologies from the company etracker GmbH ( are used for collecting and storing data. With this data, usage profiles can be created under pseudonyms. These profiles are used for the analysis of user behaviour and assessed with the aim of designing and improving our services to meet our customers’ needs. Cookies may be used for this purpose. Cookies are small text files which are stored locally in the browser storage of a website user and enable the recognition of the browser on subsequent visits. The pseudonymised usage profiles will not be aggregated with personal data about the bearer of the pseudonym without the explicit consent of the user. By clicking on the following link, the user can refuse the collection and storage of data, at which point no further data will be collected:

In this case, an opt-out cookie is installed on your device. If you clear your cookies, you will have to click on this link again.

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